About our dealership
This seller has been on Cars.com since October 2023.
We are a Family Owned and the premier dealership for new Kia's and used Kia's in Pittsburgh Greensburg and the surrounding areas. Our dealership strives to provide an exceptional car buying experience by offering an extensive lineup of high quality new and preowned Kia's as well as comprehensive auto repair and professional service.
We have the most extensive inventory of new and used cars in the area. We offer the most popular models of new Kia's including the Optima Forte Sedona Sorento Soul and other models.
Your Deal Your Way What a Great Day!
Photos & Videos
Service center
Phone number (724) 221-8207
Service hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Reviews
3.8
(188 reviews)
A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
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5.0
Jason is the service department is very professional and
April 17, 2024
By Diane J from Pittsburgh PA
Jason is the service department is very professional and a great asset to the Irwin Shorkey Family Dealership.
5.0
Jason is the service department is very professional and
April 17, 2024
By Diane J from Pittsburgh PA
Jason is the service department is very professional and a great asset to the Irwin Shorkey Family Dealership.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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5.0
Jim Shorkey Kia in Irwin was the best service.
March 31, 2024
By Adam from Irwin pa
Jim Shorkey Kia in Irwin was the best service. I could go anywhere but will always stay with Shorkey. Treat me like I’m driving a Bentley. Great Work!
5.0
Jim Shorkey Kia in Irwin was the best service.
March 31, 2024
By Adam from Irwin pa
Jim Shorkey Kia in Irwin was the best service. I could go anywhere but will always stay with Shorkey. Treat me like I’m driving a Bentley. Great Work!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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5.0
I RECOMMEND KIA AND TIM KEIBLER SALESMAN
October 18, 2023
By S Dloss from Springdale pa
I was so lucky to get a wonderful salesman (Tim Kiebler) who knew the vehicle I selected (through NO pressure from him) in and out. He took the time to ask what I was looking for, he showed me various vehicles, but if it was out of my price range - we moved on - NO PRESSURE) He was so friendly and accomodating - I couldn't believe I got so lucky! A friend recommended me to see Tim - well worth the trip ! I love my KIA SELTOS 4X !!!!!!!!!!!!
5.0
I RECOMMEND KIA AND TIM KEIBLER SALESMAN
October 18, 2023
By S Dloss from Springdale pa
I was so lucky to get a wonderful salesman (Tim Kiebler) who knew the vehicle I selected (through NO pressure from him) in and out. He took the time to ask what I was looking for, he showed me various vehicles, but if it was out of my price range - we moved on - NO PRESSURE) He was so friendly and accomodating - I couldn't believe I got so lucky! A friend recommended me to see Tim - well worth the trip ! I love my KIA SELTOS 4X !!!!!!!!!!!!
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
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5.0
The salesman, Philip Gerber, went out of his way to aid
October 16, 2023
By Kjthornburg on DealerRater
The salesman, Philip Gerber, went out of his way to aid in the purchase. He brought the vehicle to my home so that I could see it. He drove me to the DMV so that I could have my photo ID updated. And he drove me back to the dealership to complete the purchase so far I am very happy with this dealership.
5.0
The salesman, Philip Gerber, went out of his way to aid
October 16, 2023
By Kjthornburg on DealerRater
The salesman, Philip Gerber, went out of his way to aid in the purchase. He brought the vehicle to my home so that I could see it. He drove me to the DMV so that I could have my photo ID updated. And he drove me back to the dealership to complete the purchase so far I am very happy with this dealership.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
0 people out of 0 found this review helpful.
2.0
Very nice people when you are buying a vehicle.
October 2, 2023
By waterboy418 on DealerRater
Very nice people when you are buying a vehicle. They Really push you for a perfect review with kia at the end of the sales process, which should have been a red flag.I transferred my plate from my sportage to my EV6, and found out that my registration was up two months later. No notice from PA DMV, so I reached out to kia finance - no help whatsoever. Called the dealership to see if finance manager could get me the title number so I could renew online. Left several messages, and never heard back. Emailed sales manager to see if he could help - no response. Luckily there are numerous kia dealers in the area for my next purchase.
2.0
Very nice people when you are buying a vehicle.
October 2, 2023
By waterboy418 on DealerRater
Very nice people when you are buying a vehicle. They Really push you for a perfect review with kia at the end of the sales process, which should have been a red flag.I transferred my plate from my sportage to my EV6, and found out that my registration was up two months later. No notice from PA DMV, so I reached out to kia finance - no help whatsoever. Called the dealership to see if finance manager could get me the title number so I could renew online. Left several messages, and never heard back. Emailed sales manager to see if he could help - no response. Luckily there are numerous kia dealers in the area for my next purchase.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
0 people out of 0 found this review helpful.
1.0
Horrible service department
September 19, 2023
By AJ Hillman from Forest Hills, Pa
The worst customer service I’ve experienced from any business in 62 years. Gave me my car back, charged $900 and it hadn’t been fixed. Then inspected my car and put the stickers in my cup holder instead of on the window. I will never have them service my vehicle again let alone buy another vehicle.
1.0
Horrible service department
September 19, 2023
By AJ Hillman from Forest Hills, Pa
The worst customer service I’ve experienced from any business in 62 years. Gave me my car back, charged $900 and it hadn’t been fixed. Then inspected my car and put the stickers in my cup holder instead of on the window. I will never have them service my vehicle again let alone buy another vehicle.
Rating breakdown (out of 5):
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
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5.0
They are the Best Sales and Service. in the bussin
April 27, 2023
By Kris K from Mckeesport Pa
2021 Bought My Kia Sorento Ex from shorkey and recently had problems with a defective Transmission. No fault of the dealership. My Service Rep Matt greeted me and had my vehicle evaluated and it was determined it was a defective Tranny. And vehicle would need a remanufactured transmission. My service Rep Matt and the management made sure I had a loaner and repaired and replace the transmission They made a stressful time easier and I had no worries that everything would be taken Care of . The Service Rep and the management are the best. And go out of there way to satisfy there customer. they are the Best.
5.0
They are the Best Sales and Service. in the bussin
April 27, 2023
By Kris K from Mckeesport Pa
2021 Bought My Kia Sorento Ex from shorkey and recently had problems with a defective Transmission. No fault of the dealership. My Service Rep Matt greeted me and had my vehicle evaluated and it was determined it was a defective Tranny. And vehicle would need a remanufactured transmission. My service Rep Matt and the management made sure I had a loaner and repaired and replace the transmission They made a stressful time easier and I had no worries that everything would be taken Care of . The Service Rep and the management are the best. And go out of there way to satisfy there customer. they are the Best.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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5.0
The service department was absolutely amazing.
April 2, 2023
By Marilyn from Irwin pa
Service department was wonderful and helpful. Inspection was completed and my car was cleaned. They even walked me to my car 🚗. I will definitely use them again.
5.0
The service department was absolutely amazing.
April 2, 2023
By Marilyn from Irwin pa
Service department was wonderful and helpful. Inspection was completed and my car was cleaned. They even walked me to my car 🚗. I will definitely use them again.
Rating breakdown (out of 5):
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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3.0
Loved AMY Wieshorn
March 20, 2023
By Paula from West mifflin
I really like the saleswomen AMY Wieshorn The manager came across very abrupt and pushy. Amy took me for a ride and I really liked the Forte. They didn’t work with me money wise to try to get me in the car. The magr called everyday after. To pushy for me. Loved Amy tho
3.0
Loved AMY Wieshorn
March 20, 2023
By Paula from West mifflin
I really like the saleswomen AMY Wieshorn The manager came across very abrupt and pushy. Amy took me for a ride and I really liked the Forte. They didn’t work with me money wise to try to get me in the car. The magr called everyday after. To pushy for me. Loved Amy tho
Rating breakdown (out of 5):
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
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1.0
John and I made an agreement for a 2023 Kia sportage that
December 13, 2022
By Ferguson 007 on DealerRater
John and I made an agreement for a 2023 Kia sportage that was to arrive on November 16th, I ask if I needed to sign something and he said no just to give him a credit card info. John also ask me if I was trading anything in and I said no. When the car came in he notified me and again ask if I was trading anything and I said no. John said he would call me and let me know when I can pick it up on Wednesday. When he called me he said that the sales manager said since I wasn’t trading anything in he was going to have to charge me $1,000 more and put paint and interior protector on for $999. I told John this wasn’t right and I didn’t want that protector put on and he said it was already on, and if I didn’t get it the manager said he was going to increase the price by $2,000. Now your dealership has me over a barrel because John new I was borrowing a car for the last 20 days and needed the car now. John felt bad and said he couldn’t do anything so it’s either take the car or go else where. I made a deal and held up my end but the manager told John that’s the way it is. John had told me about another car and there was no mark up on it with no trade in. I guess your dealer policy is SCREW the customers. I like my car but your Manager doesn’t care about the customers. I received an email from the manager how he was looking forward to meeting me but when I came to pick up the car he would not leave his office. This is not how a business should be run and this is why I would not recommend your Irwin dealership.Mark Ferguson
1.0
John and I made an agreement for a 2023 Kia sportage that
December 13, 2022
By Ferguson 007 on DealerRater
John and I made an agreement for a 2023 Kia sportage that was to arrive on November 16th, I ask if I needed to sign something and he said no just to give him a credit card info. John also ask me if I was trading anything in and I said no. When the car came in he notified me and again ask if I was trading anything and I said no. John said he would call me and let me know when I can pick it up on Wednesday. When he called me he said that the sales manager said since I wasn’t trading anything in he was going to have to charge me $1,000 more and put paint and interior protector on for $999. I told John this wasn’t right and I didn’t want that protector put on and he said it was already on, and if I didn’t get it the manager said he was going to increase the price by $2,000. Now your dealership has me over a barrel because John new I was borrowing a car for the last 20 days and needed the car now. John felt bad and said he couldn’t do anything so it’s either take the car or go else where. I made a deal and held up my end but the manager told John that’s the way it is. John had told me about another car and there was no mark up on it with no trade in. I guess your dealer policy is SCREW the customers. I like my car but your Manager doesn’t care about the customers. I received an email from the manager how he was looking forward to meeting me but when I came to pick up the car he would not leave his office. This is not how a business should be run and this is why I would not recommend your Irwin dealership.Mark Ferguson
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
0 people out of 0 found this review helpful.
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